KB999 Terms & Conditions – Complete Rules for Accounts, Betting & Payments

The following conditions must be met to open an account and use any service at kb999. Complying with these conditions is also important for your own protection.

• Age: Registrants must be 18 years of age or older. A National ID card or birth registration certificate may be required as proof of age.
• Single Account: Each individual may only register one account. Creating multiple accounts using the same device, IP address, mobile number, or payment method is strictly prohibited.
• Accurate Information: All information provided at the time of registration must be truthful, accurate, and complete. Providing false information may result in your account being closed at any time.
• Identity Verification (KYC): Identity verification is mandatory before your first withdrawal or after depositing a certain amount. Withdrawal requests will remain on hold until the required documents are submitted.
• Contact information update: Update your account immediately if your phone number or email address changes. kb999 is not responsible for any loss of communication resulting from outdated contact information.

Please read this section carefully before participating in any game or betting activity on kb999. All outcomes are determined through a completely random and independent process.

All sports bets are final once confirmed and cannot be changed or cancelled, unless kb999 initiates an amendment on its own. Bet outcomes are determined in accordance with the decision of the relevant sporting body or referee.

For Accumulator or Parlay bets spanning multiple matches, all selections must be correct to win. If any single selection is wrong, the entire bet is lost.

Live Casino and slots results are governed by an internationally certified RNG (Random Number Generator). Every outcome is entirely independent and has no bearing on previous results.

If a game is interrupted mid-session due to a technical fault, that session will be considered void and the wagered amount will be refunded. kb999 is not responsible for any losses resulting from an internet disconnection.

Kb999 strives to make the deposit and withdrawal process as simple and fast as possible. However, certain rules are mandatory for all members.

Deposit Rules:

• The minimum deposit amount is ৳200 (mobile payment).
• Deposits must be made from a payment method registered in your own name.
• Deposits made through a third party are strictly prohibited and will be cancelled.
• Deposits are typically credited to your account instantly. If there's a delay, please contact support.

Withdrawal Rules:

• The minimum withdrawal amount is ৳500.
• Withdrawals must be made through the same payment method used for the original deposit.
• Withdrawals exceeding ৳5,000 will not be processed until KYC verification is complete.
• Standard withdrawals are processed within 5 to 30 minutes. Larger amounts may take up to 24 hours.
• Withdrawals may be temporarily placed on hold in cases of suspicious activity or incomplete verification.

Bonuses and promotions on kb999 are offered as added benefits for members. Please read the relevant terms carefully before claiming any bonus.

General bonus terms:

• The welcome bonus and first deposit bonus can each be claimed only once per member.
• A wagering requirement must be met before bonus funds can be withdrawn. This typically means placing bets worth 15 to 30 times the bonus amount, as specified in the terms of each promotion.
• For wagering purposes, slots generally contribute 100%, Live Casino contributes 10%–20%, and Sports Betting may contribute 50%–100%.
• Wagering requirements may also apply to winnings generated from bonus balance.
• If the wagering requirement is not met within the specified timeframe, the bonus and any associated winnings will be forfeited.

Free bet and cashback promotions carry their own terms, which are published alongside each offer. It may not be possible to have multiple bonuses active at the same time — please check the promotion page for details.

Members may close their own account at any time, and kb999 also reserves the right to suspend or permanently close an account for specific reasons.

To close your account yourself:

• Contact the support team or go to your account settings.
• Please withdraw all remaining balance before closing your account.
• Once Self-Exclusion is activated, the account cannot be reopened before the selected period expires.

Reasons kb999 may suspend an account:

• Providing false or inaccurate information.
• Operating multiple accounts.
• Abusing bonuses or exploiting system vulnerabilities.
• Suspicious betting patterns or any involvement in match-fixing.
• Failure to complete KYC verification.
• Directives from financial authorities or legal obligations.

Any valid balance (excluding bonuses) in a suspended or closed account will be refunded following verification.

The following activities are strictly prohibited in order to protect the integrity of kb999's services and ensure a fair environment for all members:

• Using bots, scripts, or automated software to place bets or play games.
• Placing bets using match fixing or insider information.
• Artificially inflating account balance to meet bonus conditions (Bonus Abuse).
• Using a VPN or proxy to bypass geographical restrictions.
• Attempting to access another member's account or engaging in hacking.
• Money laundering or concealing the source of illegal funds.

Kb999 strives to deliver the highest quality of service; however, there are limitations to our liability in certain situations that all members should be aware of.

• Kb999 is not responsible for any incomplete bet or game session resulting from an internet disconnection.
• Kb999's liability is limited in cases of technical errors caused by third-party game providers (such as Evolution, Pragmatic Play, etc.).
• Kb999 is not liable for any losses arising from a member's own negligence, such as sharing passwords or entering credentials on phishing sites.
• Kb999 is not liable for any service disruption caused by unforeseen circumstances such as natural disasters or government directives.

Kb999's maximum liability for any specific claim shall not exceed the total amount deposited by the member in the preceding 30 days.

Kb999 takes the privacy of your personal information very seriously. Our full privacy policy is available separately On this page available.

In summary, your information is used for the following purposes:

• To complete identity verification and the KYC process.
• To manage your account and provide customer support.
• To process financial transactions.
• To detect and prevent fraud.
• To comply with legal and regulatory obligations.

Your information is not shared with third parties, except where required by legal obligations or necessary for processing transactions.

Kb999 believes that entertainment should always be enjoyed in a controlled and responsible way. Online gaming and betting can be addictive, and we place our members' wellbeing above all else.

Responsible gaming tools available at kb999:

• Deposit Limit: Set a maximum limit on your daily, weekly, or monthly deposits.
• Loss Limit: Set a limit on how much you are willing to lose within a given period.
• Session Time Limit: Set a time limit on how long you play in a single session.
• Cooling-Off Period: Take a break from betting for 1 to 30 days.
• Self-Exclusion: Exclude yourself from the platform for anywhere between 6 months and permanently.

To learn more about Responsible Gaming This page If you need assistance, feel free to contact our support team at any time.

If a dispute arises with kb999, please first attempt to resolve it through our support team. In our experience, the vast majority of issues can be resolved quickly this way.

Dispute Resolution Steps:

1. Submit a complaint via live chat or email to our support team.
2. The support team will provide an initial response within 48 hours.
3. Complex matters will be escalated to the Compliance department.
4. A final resolution is typically provided within 7 business days.
5. If the issue remains unresolved, you may escalate the matter by filing an appeal with the licensing authority.

These Terms are governed by the laws of kb999's licensing jurisdiction. In any betting-related dispute, kb999's decision shall be considered final, though the right to appeal to the licensing authority remains reserved.